Proposed, designed & maintained self-help customer service articles for get.slack.help, aided in redesign of Help Center’s user experience and information architecture
Guide to search in Slack
Create guidelines for channel names
The #general channel
Message and file threads
Prioritize tasks quickly with triage channels
Security reommendations for approving apps
Guide to Slack notifications
Set up Slack to go on vacation
Move from email to Slack
🔙